Dr. Amal Sabti Hmeidan is a certified Pharmacist who graduated with a Bachelor Degree of Pharmacy from Applied Science University, Jordan. In 2012, she completed LOMA Certificate level One, insurance industry practices in the US market. She also completed post graduate trainings in Pharmacoeconomics 2019, obtained a postgraduate certificate in Pharmacoeconomics in 2020 from UPF Barcelona school of Management, and completed a training in business analytics: from data to decisions from the Imperial college business school. She is currently studying the Artificial intelligence in healthcare specialization at Coursera which is offered by Stanford.
Dr. Amal Hmeidan has over 18 years of experience with international health insurance companies. She is currently the Director of Clinical Analytics and drug informatics and a Branch Manager for Jordan Office at MedImpact Arabia Pharmacy Benefit Management Company (UAE and Jordan), a company she joined in 2012. At GlobeMed Gulf, from 2008 to 2012, she worked as Claims Processing Manager. She started her career with Goodhelath Worldwide (ME) LLC. (UAE) in 2001 as a Claim Accessor and progressed into several positions. When she left at the end of 2007, she was the Customer Liaison Supervisor.
Dr. Amal Hmeidan is experienced in the area of training. Through her job she was required to perform trainings to payers and clients on reporting systems. She was also a speaker at many insurance forums including the 9th Healthcare insurance Forum, Dubai, UAE, Jan 2014 and March 2014, the 10th Healthcare Insurance Forum, Dubai, UAE – Jan 2015 and the Comprehensive health conference 2015, Dead Sea, Jordan – April 2015. Through Links Consulting and Training, she conducted a training on Customer Service in the field of Insurance at the Insurance Federation Union in 2019.
Dr. Hmeidan attended several trainings and many insurance conferences. Training include Telephone skills, 2-week Training on actisure system; software used by international insurance companies, Dealing with Difficult customers workshop, and coach leader and team player workshop. She also attended several trainings on Coding and Mapping. In addition, she attended the 6th Medication Safety Conference- Abu Dhabi, several MedImpact Annual conference – San Diego, California- USA, and Leadership bootcamp, Amman .